The apprenticeship programme at Vocate completely transformed my career prospects. After just six months, I was applying skills that would have taken years to develop through traditional routes. My employer was so impressed with my contributions that they've already discussed progression opportunities for when I complete my qualification.
IT Technical Sales Apprenticeship
Our Level 3 IT Technical Salesperson apprenticeship develops skilled professionals who combine technical product knowledge with effective sales techniques to sell technology solutions including hardware, software, and services such as data storage and cloud computing.
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IT Technical Sales Apprenticeship
details of the course
Course Duration:
12 months + EPA
Qualification
Level 3
Delivery
Online/Blended
The IT Technical Salesperson apprenticeship equips individuals with the perfect blend of technical understanding and sales expertise to successfully promote and sell technical products and services, while maintaining strong relationships with existing clients and approaching potential customers to win new business.
This focused 12-month programme prepares apprentices to excel in technology sales roles by developing a comprehensive understanding of both technical products and effective sales methodologies. Apprentices will gain proficiency in communicating complex technical information clearly to diverse audiences while mastering the sales lifecycle from lead qualification through to closing deals.
Throughout the apprenticeship, learners develop essential skills in customer relationship management, data security, problem-solving, and project management. They’ll learn to assess client business needs, recommend appropriate technical solutions, and maintain a thorough understanding of existing and emerging technologies in the marketplace.
The programme combines workplace learning with structured training covering technical aspects such as computer systems architecture, cloud services, data storage options, and unified communications. Sales training includes principles and ethics of selling, negotiation techniques, objection handling, and delivering value to customers.
Apprentices will work with various internal and external stakeholders, developing the interpersonal skills and cultural awareness needed to build strong professional relationships. They’ll learn to operate securely in line with organisational guidance and legislation while using industry-standard tools and processes to record, analyse and communicate data effectively.
Upon successful completion, apprentices receive a Level 3 qualification and are eligible for registration on the Register of IT Technicians, providing professional recognition of their skills and knowledge.
Sign Up And Induction - Begin your IT Technical Sales journey with a comprehensive induction.
The first step in your apprenticeship journey involves completing the application process, meeting with your employer and training provider, and attending orientation sessions. During this stage, we'll establish your Individual Learning Plan, assess your current skills and knowledge, and introduce you to the key tools and platforms you'll use throughout your apprenticeship. You'll also meet your dedicated tutor who will support you throughout your learning journey.
Learning And Development - Develop essential IT Technical Sales skills through workplace practice and structured learning.
This is the main training phase of your apprenticeship, where you'll develop the essential knowledge, skills and behaviours required to become a successful IT Technical Sales . You'll spend 80% of your time applying your learning in the workplace, supported by regular check ins and lessons from your tutors. The remaining 20% is dedicated to off-the-job training through online learning modules, workshops and practical assignments. You'll build a diverse portfolio of content while receiving ongoing feedback and support.
EPA Preparation And Gateway - Prepare thoroughly for your assessment with expert guidance and practice.
As you approach the end of your training, we'll focus on preparing you for your End-Point Assessment (EPA). This includes finalising your portfolio of evidence, practising presentation skills, and ensuring you're confident with all aspects of the assessment process. Your employer and training provider will work together to determine when you're ready to enter the Gateway—the point at which all training is complete and you're prepared to undertake your EPA.
End-Point Assessment And Graduation - Demonstrate your skills through assessment and celebrate your achievement.
The final stage is your End-Point Assessment, conducted by an independent assessment organisation. You'll complete a project evaluation report, deliver a presentation with Q&A, and participate in a professional discussion. Upon successful completion, you'll graduate with your IT Technical Sales qualification. Your achievement opens doors to career progression and opportunities.
The IT Technical Salesperson apprenticeship provides a perfect foundation for those looking to combine technical knowledge with sales expertise, delivering immediate value to organisations while establishing a platform for career progression in technical sales, account management, and customer support roles.
- Dual-skilled professional development: Gain both technical product knowledge and sales expertise to become a valuable asset in the competitive technology marketplace.
- Professional communication skills: Develop the ability to communicate effectively both in writing and orally at all levels, translating complex technical concepts for diverse audiences.
- Customer relationship mastery: Learn strong interpersonal skills and cultural awareness to build lasting client relationships and drive customer satisfaction.
- Sales lifecycle expertise: Master the complete sales process from lead qualification through objection handling to closing deals successfully.
- Technical portfolio comprehension: Build a thorough understanding of technology products, services, and systems including cloud computing and data storage solutions.
- Data security compliance: Operate securely in line with organisational guidance and legislation, maintaining integrity throughout all sales interactions.
- Problem-solving capabilities: Apply structured techniques for analysing problems and developing appropriate technical solutions for clients.
- Professional recognition: Qualify for the Register of IT Technicians upon successful completion, demonstrating professional credibility.
- Database management skills: Learn to maintain an effective contact database and prioritise prospects in line with organisational requirements.
- Career advancement opportunities: Prepare for diverse roles including Sales Consultant, Sales Engineer, Technical Sales, or Junior Account Manager.